10/27/2026
Closing day can absolutely come with surprises. It’s real estate. I would never be brave enough to promise otherwise. 😂
Here are a few things I never want my Realtor or their client discovering at the last minute:
💰 A major question about the numbers.
There may still be adjustments, but your client shouldn't be completely caught off guard by what they're expected to bring to or receive at closing.
🛠️ An unresolved agreement.
Repairs, credits, amendments, or other agreed-upon items shouldn't suddenly resurface when everyone thought they were handled.
✍️ A missing document or signature.
This is exactly why I believe in reviewing the file throughout the transaction...not opening it during closing week and hoping everything is there.
📍 Confusion about signing.
Where are they going? What time? What do they need to bring? Does anyone have special signing arrangements? Your client should know the plan.
🔑 Questions about possession or keys.
If possession doesn't happen exactly when your client expects it to, that conversation needs to happen before they're standing at the closing table asking for the keys.
👀 And the biggest one: “I didn't know that.”
Your client doesn't need to understand every single thing happening behind the scenes, but they should understand what matters to them...what happens next, what they need to do, what they're waiting on, and what closing day should look like.
Can something still come up unexpectedly? Of course. But there’s a difference between an unexpected issue and an issue that existed for three weeks and nobody caught it.
My job isn't to promise a transaction with zero surprises. My job is to review, track, follow up, communicate, and keep outstanding items visible so the right people have time to address them. Because by closing day, I want to hear a whole lot less: “Wait...WHAT?” 😳 And a whole lot more:
“Yep. We already handled that.” 😌
🏡 Realtors, what's one thing you NEVER want to discover on closing day? Drop it in the comments. And if you want an experienced TC helping you catch the details before they become closing-day plot twists, send me a DM. 📩