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Can recognition actually change how people work? New Incentive Research Foundation research suggests it can.Nearly 40% o...
11/05/2026

Can recognition actually change how people work? New Incentive Research Foundation research suggests it can.

Nearly 40% of employees surveyed said they regularly set personal goals related to earning rewards or recognition. Another 43% said they do so occasionally.

That should change the way organizations think about recognition. Recognition is not only a response to great performance. Done well, it can signal what matters, reinforce desired behaviors and help people understand what great performance looks like.

As 2027 planning gets underway, the question should not simply be, “How do we recognize more employees?”

It should be: What do we want recognition to encourage them to do?

As AI takes on more work, the human contribution may become harder to see, not less important.Gartner reports that only ...
11/04/2026

As AI takes on more work, the human contribution may become harder to see, not less important.

Gartner reports that only 24% of leadership teams are currently aligned on who should be accountable for AI agents. And Deloitte says 65% of organizations believe their culture needs to change significantly because of AI.

Those are technology questions. But they are also very human questions.
- Who exercised good judgment?
- Who caught the problem?
- Who helped a colleague adapt?
- Who questioned an AI-generated answer?
- Who protected the customer?
- Who found a better way to work?

In an AI-enabled organization, recognition may need to become more human, more specific and more intentional.

Technology can help identify contributions. Humans still have to decide what deserves to be valued.

The workforce is becoming more “load-bearing.”Gartner reports that 67% of CHROs say expectations for employee productivi...
11/03/2026

The workforce is becoming more “load-bearing.”

Gartner reports that 67% of CHROs say expectations for employee productivity have increased. At the same time, organizations are removing some layers of middle management and hiring fewer entry-level employees.

That means more responsibility, more decisions and more pressure are landing on fewer people.

As organizations plan for 2027, recognition cannot simply celebrate outcomes after the fact. It needs to help reinforce the behaviors, contributions and skills the organization needs most. When people are being asked to carry more, leaders need to make sure they can see when those people are delivering.

Recognition should become part of the performance system, not another program sitting beside it.

Purpose doesn't make hard work disappear. It helps explain why the hard work matters. That's an important distinction.  ...
10/12/2026

Purpose doesn't make hard work disappear. It helps explain why the hard work matters. That's an important distinction.

Every career includes repetitive responsibilities, difficult projects, deadlines and days when discipline matters more than inspiration. Employees still need to deliver. But people are more likely to invest themselves in work when they understand how their effort connects to a customer, a colleague or a larger organizational goal.

Recognition helps make that connection visible. When leaders recognize someone for helping a customer, developing a colleague, learning a new capability or improving a process, they're doing more than saying thank you. They're showing employees why their contribution matters.

Our latest blog explores one of the most important lessons Millennials brought to the workplace: purpose and discipline aren't opposites. The strongest cultures need both.

Read the blog: https://hubs.li/Q04xx_C10

Generation Z isn't avoiding hard work. They're eliminating unnecessary work.  Ask a Gen Z employee to spend three hours ...
10/09/2026

Generation Z isn't avoiding hard work. They're eliminating unnecessary work.

Ask a Gen Z employee to spend three hours on a task that technology can accomplish in 20 minutes and they're likely to ask a reasonable question: Why?

That question can sound like resistance to a leader who learned that effort demonstrates commitment. But Gen Z may see it very differently. If a process can be automated, simplified or improved, spending more time on it doesn't necessarily demonstrate a stronger work ethic.

Efficiency isn't laziness. It can be evidence of good problem solving.

Our latest blog explores why Gen Z's approach to work may be less about doing less and more about spending time on the work that creates the most value: https://hubs.li/Q04xxYj20

Maybe it's time to update our definition of work ethic.Hours worked → Value created  Visibility → Accountability  Indivi...
10/08/2026

Maybe it's time to update our definition of work ethic.

Hours worked → Value created
Visibility → Accountability
Individual heroics → Collaboration
Following process → Improving process
Job tenure → Continuous learning
Effort alone → Outcomes + impact
Experience → Experience + adaptability

This isn't about replacing yesterday's values. It's about preserving what still matters while recognizing that the way value is created has changed. And recognition is the bridge between the two. Because what leaders choose to notice, celebrate and reward tells every employee what great worklooks like.

Explore the new definition of work ethic in Madison's latest position paper, The Work Ethic Myth.

Read the paper: https://bit.ly/3UhHyrM

Being indispensable sounds like a compliment. Until everyone needs you for everything.Many Gen X leaders built their car...
10/05/2026

Being indispensable sounds like a compliment. Until everyone needs you for everything.

Many Gen X leaders built their careers by becoming the person who could solve the difficult problem, make the tough decision and get things done without much help.

Success earned trust. Trust brought more responsibility. More responsibility made them even more indispensable. Eventually, the organization's most capable people can become its most overwhelmed.

Modern leadership requires a different kind of ownership. Not simply solving every problem yourself, but building teams, transferring knowledge and developing people who can solve those problems without you.

The strongest leaders aren't the ones everyone depends on. They're the ones who build teams that no longer have to.

Read more: https://hubs.li/Q04xxMFC0

Remember when asking for frequent feedback was considered needy? Millennials entered the workforce wanting managers who ...
10/02/2026

Remember when asking for frequent feedback was considered needy?

Millennials entered the workforce wanting managers who would explain priorities, provide context, identify opportunities for growth and discuss performance more than once a year.

Some leaders saw a generation that needed constant reassurance. But something interesting happened. Annual reviews gave way to more frequent conversations. Coaching became a leadership priority. Employee development became a retention strategy. Leaders were expected to connect people's work to the larger mission.

What was once dismissed as a generational preference increasingly became a blueprint for better management. Millennials didn't just change what employees expected from work. They changed what employees expected from leaders.

Read more: https://hubs.li/Q04xvtmc0

Millennials didn't demand more from work. They demanded more from leadership.  They wanted feedback. Development. Contex...
09/30/2026

Millennials didn't demand more from work. They demanded more from leadership.

They wanted feedback. Development. Context. Purpose. For years, those expectations were portrayed as entitlement.

Today? Continuous coaching, employee development, frequent performance conversations and connecting individual work to organizational goals are increasingly considered good management.

Maybe Millennials weren't asking for too much. Maybe they were asking leaders to lead differently.

Our latest blog looks at how Millennials helped reshape expectations of leadership, and why those changes now benefit every generation in the workplace: https://hubs.li/Q04xvsWv0

Every leader believes they recognize great work objectively. Very few do. We tend to notice and reward the behaviors tha...
09/28/2026

Every leader believes they recognize great work objectively. Very few do. We tend to notice and reward the behaviors that helped make us successful.

A leader who built a career through long hours may notice availability. One who succeeded through independence may reward employees who solve problems alone. Another who advanced through innovation may naturally celebrate new ideas. Employees notice, too. They watch who getspraised. Who gets promoted. Whose stories leadership tells. And from those signals, they learn what the organization really values.

That's why recognition isn't simply an expression of appreciation. It's one of the most powerful ways leaders define culture.

The Work Ethic Myth explores the leadership blind spots that can divide generations and how recognition can create a common definition of great work.

Read the paper: https://hubs.li/Q04xvrWb0..

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