The Plumber LLC

10/22/2026

Clean, safe water is essential to your family’s health and everyday comfort. Over time, water quality can change due to aging pipes and shifting conditions. Testing your water regularly helps confirm it’s top quality and gives you peace of mind. Contact The Plumber LLC to schedule your test. Serving Surry County and the surrounding area. Licensed, Insured, and ready to work.

10/21/2026

High water usage, low pressure, or unexplained puddles can be signs of leaky pipes, hidden damage, or a pressure issue that won’t stay small. At The Plumber LLC, we diagnose fast and repair correctly to help you avoid bigger, more costly problems. Schedule your service today.

10/10/2026

Hearing components within your well system clicking frequently..yeah there's likely an issue. Short cycling is hard on equipment and can cause it to breakdown faster.

10/08/2026

Happy Friday-Eve Friends!
Thankful for our employees and customers!
❤️

09/30/2026

Fall is here, and before the leaves start stacking up, it’s smart to check your gutters, downspouts, yard drains, and grates. When they clog, water can back up fast and lead to costly damage in a short time. The Plumber LLC provides professional residential drain cleaning to keep everything flowing the way it should. Call today to get scheduled.

09/15/2026

08/26/2026

Love dual dishwashers expecially when they're hidden behind wood panels. Need a dishwasher, ice machine,kitchen sink, faucet or gas line installed in your kitchen? Give us a call today! Licensed, Insured and ready to work.

08/20/2026

City Water Update: The Public Works Department has received complaints from water customers about an “earthy taste and odor” in the City’s water supply. When we received the complaints, we sent crews out to the area of the complaint and flushed hydrants, which typically resolves the issue.

Typically, when municipal water has an “earthy taste or odor”, the unpleasant characteristics are linked to sources of algae that are present in the supply’s river or raw water reservoir. If present, algal blooms release a harmless, natural compound gas that smells and tastes “earthy”. While the algae is filtered out in the water treatment process, the harmless gas cannot be filtered out and makes its way through the system to the customer.

Unfortunately, algal blooms thrive in hot weather, and we believe that the recent record-breaking hot summer is contributing to the taste and odor issue.

After receiving the numerous complaints, on Monday August 17th, the Water Treatment Plant began adding Activated Carbon to the treatment process to improve the problem. Activated Carbon is a material (regulated by the American Water Works Association) that aids in the removal of taste and odor compounds in municipal water. The addition of Activated Carbon will improve the issue, but unfortunately, it will take 5-7 days for the activated carbon to be distributed system-wide.

In addition, we have notified the North Carolina Department of Environmental Quality of the issue.

Please rest assured that water distributed through the City of Mount Airy system is safe for human consumption. The City’s processed water is tested for chlorine, turbidity, Ph, etc. several times per day and the water Meets or Exceeds All Federal and State Drinking Water Standards.

Customers should notice an improvement in the taste and odor issue soon. In the meantime, we will continue to monitor the situation, test complaint areas, and flush hydrants to keep the supply as fresh as possible. Please call the Water Department at 336-786-3595 if you are experiencing any issues.

08/06/2026

Drain work this week. Are your drain slow draining to no draining? Dont wait for a backup, call today to get on the schedule.
Licensed, Insured, and ready to work.

08/03/2026

With back to school just around the corner, now’s the perfect time to get your home prepared for fall and back-to-school schedules. A quick inspection can help you avoid larger, more costly plumbing problems later. Schedule your appointment with The Plumber LLC today.