11/04/2026
Nearly 40% of renters plan to move within the next 12 months, up from 35% a year ago. 🏘️ A survey of 3,002 renters points to maintenance speed as the single strongest driver of satisfaction, and satisfied renters are 81% more likely to renew.
The technology piece matters too; renters with access to an online portal reported noticeably higher maintenance satisfaction than those without, likely because visibility into where a request stands changes the experience entirely.