Trusted Pro Connect-TPC, 2301 S Stearman Drive, Chandler, AZ (2026)

10/23/2026

A job can last a day. Your reputation can keep working for years. 💙

During his onboarding, Nicholas shared something that really stood out: he has customers who still recommend him on Nextdoor a year or two after he's worked for them.

Think about that.

The relationship didn't end when the job was finished. The experience was memorable enough that people continued putting his name forward.

Nicholas also shared that he believes tradespeople have a responsibility to educate their customers—not simply sell them something. He takes time to understand what a customer actually wants to accomplish and explain the options.

That's the bigger lesson behind this month's Business Builder series.

**Reputation. Leadership. Systems. Customer experience. Follow-up. Referrals.**

These aren't separate boxes to check. They're connected parts of building a business people trust.

At Trusted Pro Connect, we want to help pros build businesses that do more than win the next job. We want to build businesses people feel confident recommending.

👇 𝗪𝗵𝗮𝘁'𝘀 𝗼𝗻𝗲 𝘁𝗵𝗶𝗻𝗴 𝘆𝗼𝘂 𝗱𝗼 𝘁𝗼 𝗺𝗮𝗸𝗲 𝘀𝘂𝗿𝗲 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝘁𝗵𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲—n𝗼𝘁 𝗷𝘂𝘀𝘁 𝘁𝗵𝗲 𝘄𝗼𝗿𝗸?

Share it below. Your answer might give another business owner an idea worth putting into practice.

10/23/2026

Technology should make running a business easier. So why are so many business owners buried in tools, subscriptions, and systems they barely have time to manage?

Kolby Kolibas of Code AI takes a different approach: understand the business first, identify the gaps, and then figure out what actually needs to change.

The goal isn't more technology for the sake of it. It's better systems, smarter decisions, and more time for the work and people that matter.

Know a home service pro who could use a smarter approach? Introduce them to Kolby.

🌐 https://cod3ai.com/
📞 480-901-8393

10/22/2026

Some customers don't just call you back. They call you for their family, recommend you to their neighbors, and keep your name in circulation long after the job is done. 👀

That's what makes this week's TPC Truth worth talking about.

We spoke with Neil Goldsberry of Sparks by Rabbit LLC, and one detail stood out: he's worked for one customer's business, mother, wife, at least one son, and a neighbor.

He also shared that some customers still recommend him on Nextdoor a year or two after he's worked for them.

Think about that.

The job may be finished, but the impression you leave can keep working for your business.

Neil also believes part of a tradesperson's responsibility is educating customers—understanding what they're trying to accomplish, explaining the options, and helping them make informed decisions.

That's a powerful reminder for all of us in business:

You don't earn trust just by completing the work. You earn it through the way you treat people along the way. 💙

As we wrap up our conversations about follow-up and business growth, here's the question:

👇 What do you want people to say about your business when you're not in the room?

And be honest: are your customers simply satisfied—or confident enough to put your name behind a referral?

Share your thoughts. Someone else's answer might be the reminder another business owner needs today.

10/22/2026

Yesterday in Peoria, the conversation was REAL. 🔥

We talked about what’s working, what isn’t, and what local business owners can do differently to keep growing.

And this is what happens when the right people get in the room: ideas get shared, perspectives shift, and stronger relationships start taking shape.

The Trusted Home Service Pros of Peoria continues to grow, and we’d love for you to experience the TPC community for yourself.

📍 TWO UPCOMING OPPORTUNITIES TO VISIT:

🍕 SAN TAN VALLEY
Thursday, October 22 | 11:30 AM–1:00 PM
Vero Chicago Pizza
18423 E San Tan Blvd, Queen Creek, AZ 85142

🍝 GILBERT
Friday, October 23 | 11:30 AM–1:00 PM
Crust Simply Italian
2470 S Recker Rd #101, Gilbert, AZ 85295

Come meet local professionals who believe business is stronger when we build relationships, share knowledge, and look for ways to help each other succeed.

👇 Want to visit? Comment “INVITE” and we’ll send you the details!

Know a local business owner who should be in the room? Tag them below!

10/21/2026

A referral can open a door for your business. But your reputation walks through it, too. 👀

A referral is a transfer of your reputation.

When you recommend another professional, you're putting your trust behind that person. You're telling your customer, “I believe this person will take care of you.”

And that means the relationship doesn't end when you exchange contact information.

It continues through the communication, the service, the follow-through, and the way that person handles their responsibility to the customer.

That's one reason we wanted to spotlight Keiontae Bell of Pearce Bespoke for this week's Power of Referrals conversation.

Keiontae is building his business through networking and word of mouth. In custom suiting, the details matter—and so does taking responsibility for the work you deliver.

That lesson applies to every industry: when someone trusts you with their referral, honor that trust. 💙

👇 Let's talk, Trusted Pros:

What's the ONE quality that makes you confident enough to refer someone to your own customers?

Reliability? Communication? Workmanship? Accountability?

Drop yours in the comments—and give another pro a standard worth striving for.

10/20/2026

Ever had a customer go quiet after you sent an estimate? 👀

Before you send another “just checking in” message, ask yourself: What would actually help them make a decision?

Donna Fedor of Donna Brann Interiors knows that remodeling isn't just about choosing beautiful finishes. It's a big investment, and homeowners can feel overwhelmed by the cost, decisions, and moving pieces.

Part of Donna's approach is helping clients understand the process and keeping them calm when things get stressful.

That's a great reminder for every home service pro: sometimes, the best follow-up isn't another sales pitch. It's answering a question, clarifying the next step, or helping a customer feel confident about moving forward.

💙 What's one thing you do to make customers feel comfortable saying YES?

Share your approach below. Let's learn from each other!

10/20/2026

You can do great work, send the estimate, and STILL lose the job if nobody follows up. 👀

When we met David Fonseca of Fonseca Strategic Solutions in May, he was focused on growing his Arizona mortgage brokerage. Since then, he's closed multiple deals! 🙌

That's progress worth celebrating—and a reminder for every business owner: getting the lead is only the beginning.

Between running jobs, answering calls, and keeping customers happy, it's easy for opportunities to slip through the cracks.

A solid follow-up process can help you stay on top of leads, keep conversations moving, and give potential customers a reason to trust you.

At TPC, we're all about sharing what works, building trusted relationships, and helping each other grow. 💙

👇 What's your BIGGEST follow-up challenge?

A) Finding time to follow up
B) Getting customers to respond
C) Keeping track of every lead
D) Getting the customer to say YES!

Drop your answer below! Let's learn from each other.

10/19/2026

Some of the best professionals aren’t the ones who give you an answer the fastest.

They’re the ones who slow down long enough to understand the problem first.

That kind of person becomes more than a service provider — they become someone you trust enough to call when you don’t know what the next move should be.

𝗪𝗵𝗼’𝘀 𝘁𝗵𝗮𝘁 𝗽𝗲𝗿𝘀𝗼𝗻 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗻𝗲𝘁𝘄𝗼𝗿𝗸? 𝗧𝗮𝗴 𝘁𝗵𝗲𝗺. 👇

10/18/2026

🙏 𝗦𝗘𝗥𝗩𝗘 𝗪𝗜𝗧𝗛 𝗘𝗫𝗖𝗘𝗟𝗟𝗘𝗡𝗖𝗘.

“Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.” — Colossians 3:23

Our faith shouldn't stop at what we believe. It should show up in how we work, how we treat people, and how we honor the commitments we've made.

In business, excellence isn't just about the finished product. It's in the details others might overlook, the integrity we maintain when things get difficult, and the care we give the people who trust us.

𝗦𝗲𝗿𝘃𝗲 𝘄𝗶𝘁𝗵 𝗽𝘂𝗿𝗽𝗼𝘀𝗲. 𝗟𝗲𝗮𝗱 𝘄𝗶𝘁𝗵 𝗶𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆. 𝗪𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲.

This Thursday, let's reflect on how we can honor God through the work we've been given and the people we're called to serve.

🙏 𝗪𝗵𝗮𝘁'𝘀 𝗼𝗻𝗲 𝘄𝗮𝘆 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗽𝘂𝘁 𝘆𝗼𝘂𝗿 𝗳𝗮𝗶𝘁𝗵 𝗶𝗻𝘁𝗼 𝗮𝗰𝘁𝗶𝗼𝗻 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸? Share it with us below.

10/16/2026

😂 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗢𝗪𝗡𝗘𝗥𝗦, 𝗣𝗟𝗘𝗔𝗦𝗘 𝗧𝗘𝗟𝗟 𝗠𝗘 𝗜𝗧'𝗦 𝗡𝗢𝗧 𝗝𝗨𝗦𝗧 𝗠𝗘.

Customer: “I just have one quick question.”

Me: “Of course! What's up?”

𝟰𝟳 𝗺𝗶𝗻𝘂𝘁𝗲𝘀, 𝟯 𝘀𝗶𝗱𝗲 𝗾𝘂𝗲𝘀𝘁𝘀, 𝗮𝗻𝗱 𝗮𝗻 𝗲𝗻𝘁𝗶𝗿𝗲𝗹𝘆 𝗻𝗲𝘄 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗹𝗮𝗻 𝗹𝗮𝘁𝗲𝗿… 💀

We love our customers. We really do. But sometimes that “quick question” needs its own calendar invite. 😂

Welcome to TPC After Hours — where the business owners get to laugh about the things only other business owners understand.

👇 Be honest: What's the longest a “quick question” has ever kept you on the phone?

Tag the business owner who needs this laugh today. 😂

Trusted Pro Connect-TPC

10/23/2026

10/23/2026

10/22/2026

10/22/2026

10/21/2026

10/20/2026

10/20/2026

10/19/2026

10/18/2026

10/16/2026

Address

Website

Alerts

Shortcuts

Share

Listing takedown request