03/10/2026
My Experience with Unity Kitchen:
I first met Yumiko at the Levane show house in January 2026, where I received her name card. From our first meeting, I decided to work with her because she was knowledgeable about Unity Kitchen’s products and was able to provide practical solutions and suggestions.
After I made the payment, Yumiko arranged the first 3D design for me within a week for my review.
Before I collected the keys to my new house, Yumiko had already requested an actual site visit. She came to the site to take measurements and do some markings to make sure the 3D design would fit properly in the actual space.
For my kitchen, I decided to provide my own concrete countertop, which made the installation more challenging for Unity Kitchen. I waited more than nine months before finally collecting the keys to my new house. During this period, Yumiko continued to follow up with me and gave me suggestions, especially regarding the basket drawer design and other small details.
On 25 September, it was finally time for the cabinet installation. Yumiko arranged two teams, with a total of six installers, to help with the installation. She was also very responsible in checking the site and monitoring the installation progress.
During the installation, we noticed that the drawer was not centred with the cooking hood. Yumiko immediately gave instructions to adjust it and make sure it was properly centred. However, this adjustment affected the size of two doors. She quickly came up with a solution by swapping the gas hob area with the basket drawer for sauce storage.
After the door installation was completed, I noticed that all the doors were about 1 cm smaller than required. I immediately left Yumiko a voice message, and she responded very quickly. She took responsibility for the issue and arranged for all the doors to be redone.
I also felt that the original colour did not match well with my concrete countertop, so I requested a colour change. Yumiko was willing to help with my request and arranged to change the colour from MW1005-TX Ivory to MW19233-AL Mellow Mocha AL.
She also pushed the factory to complete all the new doors within one week, and the reinstallation was completed on 3 October.
On 3 October, the installers, Ah Kit and Ifran, did a very good job. During the installation, Ah Kit noticed that one of the doors was still not the correct size. He immediately informed me and Yumiko, and Yumiko arranged for another visit to complete the final door.
Overall, I really appreciate Yumiko’s responsibility, quick response, and willingness to solve problems throughout the whole process. Even when unexpected issues came up, she always tried to find a solution quickly.
I also recommended Yumiko to my neighbour. My neighbour commented that she has around 10 years of experience and described her working style as “快、狠、准” — fast, decisive, and accurate.
Thank you, Yumiko and the Unity Kitchen team, for your effort and commitment throughout my kitchen renovation.
#装修分享 #装修避坑 #厨房设计
