Property Claims Loss Assessors - PCLA

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Property Claims Loss Assessors - PCLA PCLA act on behalf of the public to ensure you receive your full entitlement in the event of an insurance claim - We Make Insurance Claims Easy!!!!

A small fire can leave far more smoke than flame.Soot doesn't stay in the room where the fire was. It travels through ga...
30/10/2026

A small fire can leave far more smoke than flame.

Soot doesn't stay in the room where the fire was. It travels through gaps, vents and lofts, settles in other rooms, and works into cupboards, curtains, bedding and clothes. It's fine and slightly acidic, so it can mark walls and affect metal and electronics in the days after.

Before anything is cleaned or thrown out:
âś… Photograph every room, not just the burnt one;
âś… Photograph inside cupboards and drawers;
âś… Keep damaged items until they've been recorded;
âś… Keep receipts for emergency spend.

The water used to put the fire out does its own damage too, often to ceilings and floors below.

📞 NI 028 9581 5318 · Scotland 0141 461 2406

Cover depends on your policy and how the damage happened.

A first call to PCLA is a conversation, not a sales pitch. A real person answers, 24 hours a day, and we'll assign a Los...
29/10/2026

A first call to PCLA is a conversation, not a sales pitch. A real person answers, 24 hours a day, and we'll assign a Loss Assessor to speak to you.

He'll ask you to explain in your own words what's happened. Then who you've already spoken to, whether that's your insurer, a broker or a loss adjuster. Whether any tradespeople are involved. And whether you're agreeable to a damage assessment survey, which is when a loss assessor visits the property.

After that he'll tell you honestly whether PCLA is right for your claim. Not every claim needs a loss assessor, and we'll say so.

If it is: we inspect and record the damage, scope and cost the repairs, prepare the claim and negotiate with the loss adjuster. Your insurer still decides on cover.

The first call and the damage assessment survey are free and don't commit you.

📞 NI 028 9581 5318 · Scotland 0141 461 2406

Frozen pipes do not usually burst while it is freezing. They burst when it thaws.Before the first cold snap in Northern ...
28/10/2026

Frozen pipes do not usually burst while it is freezing. They burst when it thaws.

Before the first cold snap in Northern Ireland and Scotland:
âś… Find your stopcock and check it turns;
âś… Lag pipes in the attic and garage;
âś… Keep some heat on if the house is empty;
âś… Ask someone to check an unoccupied home.

If a pipe bursts: turn off the water, make it safe, photograph every room before you tidy up, and keep damaged items.

A frozen pipe in Newry led to a ÂŁ125,000 settlement (ÂŁ80,000 building, ÂŁ45,000 contents) plus alternative accommodation. Every claim depends on its own facts and policy terms.

📞 028 9581 5318. A real person answers 24 hours a day.

Seven rooms, one hot water cylinder. In Newton Mearns, a cylinder leak affected seven rooms. The first offer was ÂŁ17,000...
27/10/2026

Seven rooms, one hot water cylinder. In Newton Mearns, a cylinder leak affected seven rooms. The first offer was ÂŁ17,000; it increased to ÂŁ32,000.

Every claim depends on its own facts and policy terms.

Water rarely stays in the room where it started. If it has reached more than one room at your place, it's worth having all of it recorded before you agree a figure.

📞 0141 461 2406. The first conversation is free and doesn't commit you.

Has Storm Boelo damaged your property?Get help with your insurance claim.If your home or business in Northern Ireland or...
26/10/2026

Has Storm Boelo damaged your property?
Get help with your insurance claim.

If your home or business in Northern Ireland or Scotland has been affected by Storm Boelo, the full extent of the damage may not be obvious straight away.

Water entering through damaged roofs, windows or external walls can affect ceilings, insulation and flooring, including areas you cannot easily see.

Put safety first. Avoid damaged areas and wait until conditions are safe before inspecting your property.

PCLA’s independent loss assessors act on your behalf throughout the insurance claim. We assess the damage, gather evidence and handle discussions with your insurer, working towards a fair settlement.

Dealing with storm damage can feel overwhelming. You don’t have to manage the insurance claim alone.

Call PCLA on 028 9581 5318 or 0141 461 2406 to talk through the damage and find out how we can help with your claim.

Whether you’re unsure where to start or have already contacted your insurer, we can explain how our service works and what to expect next.

Storm season runs from September to March. The most useful thing you can do after high winds is slow down and photograph...
23/10/2026

Storm season runs from September to March. The most useful thing you can do after high winds is slow down and photograph everything before you clear it.

Once it's safe to go out:
âś… Wide shot of each room or elevation first, then close-ups
âś… Roof, gutters, fences and any fallen trees
âś… Water marks on ceilings and walls, inside and out
âś… Keep damaged items until your insurer has seen them

Before the wind arrives, photograph the property as it is now. It gives you a before to compare with later.

If the claim turns out to be a big one, talk to us early. We work for you, not your insurer.

📞 NI 028 9581 5318 · Scotland 0141 461 2406

Fixing the leak is the easy part. The real bill sits under your floorboards.Water travels along joists, soaks subfloors,...
22/10/2026

Fixing the leak is the easy part. The real bill sits under your floorboards.

Water travels along joists, soaks subfloors, and runs behind kitchen units long after the plumber packs up. A dry surface does not mean a dry home.

If you claim only for what you can see today, you end up paying for hidden rot six months from now.

Before you accept an insurance settlement:

• Photograph every pipe, joist, and subfloor surface while repairs are open.
• Request electronic moisture readings across timber and concrete, not a visual guess.
• Keep sections of damaged flooring and underlay until your claim is approved.

Your insurer appoints a loss adjuster to limit their costs. PCLA works solely for you to ensure every hidden loss is found, costed, and paid.

More than £500 raised for Action Mental Health.PCLA’s charity golf day at Balmoral Golf Club raised more than £500 for A...
05/08/2026

More than ÂŁ500 raised for Action Mental Health.

PCLA’s charity golf day at Balmoral Golf Club raised more than £500 for Action Mental Health.

Businesses from Northern Ireland’s property, plumbing and construction sectors came together on Friday 31 July for a day of golf, fundraising and shared support for mental health and wellbeing.

Thank you to everyone who played, donated and helped make the day a success, including:

Mackle Plumbing & Heating;
Aquaforce;
ICW;
MD Plumbing & Heating;
Peter Hawkins Joinery and Building Renovations;
TS Plumbing & Heating;
Alex Jackson Building Surveyors;

Congratulations also to the individual prize winners.

The funds raised will support Action Mental Health’s work promoting mental health and wellbeing across Northern Ireland. The charity supports people of all ages, including people affected by long-term illness, chronic pain and eating disorders, as well as people in and out of work.

Follow Action Mental Health to find out more about the support they provide.

And check out these guys!
https://www.facebook.com/lee.mackle
https://www.facebook.com/profile.php?id=61574141666622
https://www.facebook.com/p/TS-Plumbing-Heating-61573952696809/

Storm Chandra is impacting homes across Northern Ireland.With Met Office wind and rain warnings in place, this is not th...
27/01/2026

Storm Chandra is impacting homes across Northern Ireland.

With Met Office wind and rain warnings in place, this is not the time to take risks on ladders or roof checks. Damage can worsen quickly, but unsafe inspections and “quick fixes” can also create avoidable problems later.

If you have already noticed damage:

> Stay safe first. Avoid checking roofs or climbing outdoors in these conditions.

> If water is coming in, contain it where you can (buckets/towels), move valuables if safe, and take clear photos/video from indoors.

> Start a simple note: time/date you noticed it, where it’s coming in, and what you did first.

If you’re worried but haven’t seen damage yet:

> Don’t put yourself at risk trying to “make sure”. Wait until conditions ease, and follow official safety guidance.

We’ve already had calls today about water ingress from roofs. If you’re dealing with storm-related damage and want a professional claim review, call PCLA now. We will help you:

> Prioritise next steps (what matters today vs what can wait)

> Avoid common mistakes that can become costly later

> Understand what to check and what to ask, based on your specific policy (cover depends on the wording)

Call us now for advice and support.

As temperatures rise after a freeze, burst pipes often show up late — not during the cold snap itself.In homes across No...
06/01/2026

As temperatures rise after a freeze, burst pipes often show up late — not during the cold snap itself.

In homes across Northern Ireland, small cracks can start leaking once water flows again. These leaks are often hidden behind walls, floors, or ceilings, and the damage can worsen quietly over time.

It’s worth checking your property now. Missed or unreported damage can complicate insurance claims later, even when the original cause was the freeze.

If you’re unsure what to look for, PCLA can help. We’re independent loss assessors acting for homeowners — not insurers — and our role is to protect your interests and guide you calmly through next steps if damage is found.

A quick check today can prevent bigger issues later — and it doesn’t need to be complicated.

Address

2 Mount Oriel, Saintfield Road
Belfast
BT87HR

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