06/11/2026
A Glen Waverley homeowner told us they picked their last pest company on price alone. Eighteen months later, we found active termites in the subfloor and no warranty to fall back on.
That conversation stays with us because it's not unusual. CSIRO estimates more than 650,000 Melbourne homes have been hit by termites in the past five years, and most home insurance policies exclude pest damage entirely. The provider you choose is doing more than a treatment. They're protecting one of the biggest financial decisions you'll ever make.
Here are the four things experienced customers always check before they commit:
🔹 Treatment warranty and follow-up. A proper warranty means the company stands behind the work and comes back if something changes. Ask what's covered, for how long, and what triggers a re-treatment.
🔹 Licensed and insured technicians. In Victoria this isn't optional. Ask to see the licence number and public liability cover before anyone sets foot on the property.
🔹 A real inspection before quoting. Any quote given over the phone without eyes on the subfloor, roof void and perimeter is a guess. Termite species, moisture conditions and construction type all change the treatment plan.
🔹 An integrated pest management approach. Good pest control combines inspection, targeted treatment, entry point sealing and ongoing monitoring. A single spray on the day is rarely the full answer.
We've been called in after other treatments have failed often enough to know what holds up and what doesn't. If you're weighing up providers and want a straight conversation before you decide, we're happy to talk it through.
📞 1300 66 55 73
🌐 www.pestcontrolempire.com.au