11/10/2026
If a tenant sends you a pet request and you don’t respond within 21 days, consent is granted automatically under NSW tenancy law.
This has been in effect since 19 May 2025, and it still surprises some landlords.
The fix is straightforward.
Have a clear process ready before a pet request arrives. Know your grounds for refusal, understand whether strata by-laws apply to your property, and respond in writing every time.
Prompt, documented responses protect your position whether the answer is yes with conditions or a supported refusal.
If you want steady support managing tenancy matters for your Newcastle rental property, send us a DM and we can talk through it.