11/05/2026
Please read !
Heads up, neighbors! A local customer was just charged $6,000 to replace a set of garage door springs. Please share this so it doesn't happen to someone else.
Here's how the scam works. A company with a generic name, like Garage Door Service or Door Supply Co., answers a call center number and quotes a low price over the phone. A technician then shows up, replaces both springs, adds cables, rollers, and other extras nobody asked for, and presents a bill for thousands. In this case, the crew refused to leave until the customer paid.
Some of these companies even look like local businesses. They are not. Many use a local-sounding name or a local phone number, but the calls are routed to a call center that dispatches whoever is available.
Red flags:
• A generic business name with no real local address
• A local-sounding name or number that doesn't trace back to a real shop
• A huge number of reviews, often posted in a short time
• A phone greeting that doesn't give a company name
• An unmarked vehicle and no uniform
• A quote that changes once they're at your door
• Pressure to pay on the spot
How to protect yourself:
• Ask for the company's full legal name and look up the address
• Call us for a price check before you agree to anything
• Don't let anyone begin work until you've agreed to the total
• Pay by credit card so you can dispute a bad charge
If this already happened to you, call your card company right away. Then file a report with the Alabama Attorney General's Consumer Interest Division and at reportfraud.ftc.gov.
Not sure whether a quote is fair? Call or message us, and we'll gladly look it over.
