07/17/2026
Privacy Policy for Exclusive Heights Insurance Agency Effective Date: July 15, 2026This Privacy Policy describes how Exclusive Heights Insurance Agency ("we," "us," or "our") collects, uses, and protects your information when you visit our website [Your Website URL] (the "Site") or interact with our page and advertisements.1. Information We CollectBecause we provide insurance services, we collect sensitive information to generate quotes and manage policies:Contact Information: Name, email address, phone number, and physical address.Underwriting Data: Date of birth, vehicle information, property details, driving history, or medical details, depending on the insurance product requested.Social Media & Ad Data: Information you submit through Facebook Lead Forms, as well as data collected via the Meta/Facebook Pixel.Technical Data: IP address, browser type, and page interactions.2. How We Use Your InformationWe use your information strictly to operate our agency and serve you:To provide accurate insurance quotes and bind policies with carriers.To communicate with you regarding quotes, renewals, policy updates, and claims.To optimize our Facebook advertising campaigns and deliver relevant ads to you.To comply with Texas state and federal insurance regulations.3. Sharing and Disclosing Your InformationWe treat your financial and personal data with strict confidentiality. We do not sell your data. We share it only with:Insurance Carriers: Submitting your data to specific insurance companies to obtain premium quotes and issue policies.Service Providers: Trusted third-party software vendors (like CRM systems or comparative rating software) that help us manage your files.Legal Authorities: The Texas Department of Insurance (TDI), regulatory insurance bodies, or law enforcement when required by law.4. Meta/Facebook Advertising and Tracking CookiesWe utilize Meta (Facebook) advertising tools, including the Meta Pixel, on our Site.Tracking: The Pixel tracks visitor behavior to measure ad effectiveness and build custom audiences for retargeting.Opt-Out: Facebook uses cookies to serve these ads. You can opt out of targeted Facebook advertising through your personal Facebook Ad Settings, or by visiting the Network Advertising Initiative opt-out page.5. TCPA Compliance (Text and Voice Messaging)By providing your phone number on our website or Facebook lead forms, you consent to receive voice calls and SMS text messages from Exclusive Heights Insurance Agency regarding quotes and policy service. You can reply "STOP" at any time to opt out of text messaging.6. Texas Privacy RightsIn accordance with Texas insurance regulations and privacy laws, you have the right to review, correct, or request the amendment of your recorded personal data. We implement strict physical, electronic, and procedural safeguards to protect your personal information against unauthorized access.7. Contact UsFor questions regarding this policy or your personal data, contact us at: 940-363-1971
