15/10/2026
📢🏨 Dear Management Team:
*[For 5-30 Rooms Villas, Island Resorts, Camps Homestays, Pensions, Inns & Eco Lodges]*
Congratulations on your hospitality management & operations!
Launching | managing a hotel, resort or restaurant requires teams that deliver consistent, quality & excellent service from the very first guest. The foundation of that success is proper training, clear systems, and strong SOPs.
We are the Guestlinks Hospitality Solutions.
We specialize in helping new small to medium sized hotels, resort and F&B outlets launch with fully trained, confident, and service-oriented teams.
We would be honored to support you with our *Complete Hotel, Resort, Restaurant Training Program* customized to your brand standards, property layout, and service culture.
*OUR TRAINING PROGRAM INCLUDES:*
✅*1. F&B Bar Training*
Beverage standards, cocktail/mocktail recipes, measured pouring, bar SOPs, inventory control, and upselling
✅*2. F&B Service Training*
Guest greeting, table service, order taking, room service, complaint handling, and creating memorable dining experiences
✅*3. F&B Kitchen Training*
Food safety, kitchen workflow, timing, plating standards, hygiene, and coordination with service team
✅*4. Front Office Training*
Check-in/out procedures, reservations, PMS system, guest relations, telephone etiquette, and handling guest requests/complaints
✅*5. Housekeeping Training*
Room cleaning standards, turndown service, linen control, guest amenities, lost & found, and safety protocols
*WHAT WE PROVIDE:*
📍*SOP Manual* - Complete Standard Operating Procedures for all departments
📍*Employee Training Manuals* - Role-specific guides for onboarding
📍*Training Templates* - Checklists, forms, and evaluation sheets
📍*Training Videos* - For onboarding and ongoing refresher training
📍*On-site or Online Delivery* - Professional trainers
📍*100% Customization* - All materials tailored to property’s brand, menu, and property
*INQUIRY*
To prepare the most accurate proposal for your property, may we kindly ask:
👉1. What is your target opening date? Years of operations?*
👉2. How many rooms | seating capacity does your property have, and what type of hotel | restaurant concept will you have?*
👉3. Which departments are your top priority for training?* Front Office / Housekeeping / F&B Bar / Service / Kitchen
👉4. How many staff are you planning to hire across all departments?*
👉5. Do you prefer On-site training, Online training, or a Hybrid setup?*
👉6. Are there specific brand standards, service values, or challenges you want us to focus on?*
We would welcome the opportunity to schedule a 30-minute call to discuss how Guestlinks Hospitality Solutions can help your property launch successfully with a fully trained team and operational systems in place.
Please feel free to reply to this email or reach us, for our company profile and hotel | restaurant training brochure for your reference.
Thank you for your time and consideration. We look forward to the possibility of partnering with you property.
Warm regards,
D.O.
📍 Call or Send Message to Lorenzo "D.O." Osorno:
📱: 0935 757 0704
📱: 0969 471 5535
👉Visit Us @ 👉
📧 [email protected]
"Training Teams. Building Systems. Elevating Hospitality."
👏👏👏
