20/10/2026
Been told a snag in your new build is “within tolerance”?
That phrase comes from NHBC Standards Chapter 9.1, the rulebook housebuilders use to judge the finish of your new home. It sets out exactly how walls, ceilings, floors, doors, tiling and paintwork should be assessed, and even where you should stand and what light to use when checking them.
Knowing what it says can make all the difference when you report defects to your builder, especially in your first two years. Our quick guide explains what counts as acceptable, what’s considered normal, and why “within tolerance” isn’t always the end of the conversation.
Read it here: https://www.newbuildinspections.com/news/is-that-snag-acceptable-a-quick-guide-to-nhbc-chapter-9-1/