28/10/2026
Is your boiler dead on a freezing morning? It might just be one frozen pipe. 🥶
Most combi boilers have a small plastic condensate pipe that runs outside. When it freezes, the boiler shuts down, and it’s one of the most common winter call-outs.
The fix: pour warm water (never boiling) along the outside pipe, then reset the boiler.
If any other pipe freezes:
❌ No blowtorches, no boiling water
✅ Turn off the water at the stopcock first
✅ Thaw it slowly with a hairdryer or a hot water bottle
That’s why knowing where your stopcock is matters. Do you know where yours is?